Introduction
At Cartstream Tech, we strive to offer an exceptional and hassle-free shopping experience for our customers ("you," "your"). We understand that there may be instances where you wish to cancel an order, and our Cancellation Policy is designed to provide clarity and convenience. We aim to ensure that the cancellation process is straightforward and customer-friendly. If you require any assistance, our dedicated customer support team is available to help. Thank you for choosing Savvystylesz, where your satisfaction is always our priority.
Eligibility
We make every effort to accommodate cancellation requests, but eligibility depends on a few factors. Orders that have already been processed or shipped are typically ineligible for cancellation, and custom or personalized items may have specific cancellation rules. To determine if your order qualifies for cancellation, please check the status in your account dashboard or contact our customer support team.
Initiating the cancellation request promptly increases the likelihood of success. Once an order enters the shipping phase, additional fees or restrictions may apply. Moreover, orders placed during promotions or with discounts may follow specific cancellation guidelines. We aim to provide a transparent and fair policy that supports a smooth shopping experience for all customers.
Timeframe
You can cancel your order within a defined period after placing it, depending on its current processing stage. Once an order has been processed or shipped, it may no longer be eligible for cancellation. To check if your order is still eligible for cancellation, log in to your account and review the order status. Orders placed during peak seasons or special promotions may have adjusted cancellation timeframes. We strive to offer flexibility while ensuring timely processing of all orders.
Cancellation Procedure
We’ve made it easy for you to cancel an order. To do so, simply log into your account and navigate to the 'Order History' section. Find the order you wish to cancel, click 'Cancel,' and follow the on-screen instructions.
If you encounter any issues or have questions, our customer support team is here to assist you. Please note that cancellation requests must be made within the specified timeframe and before the order is processed or dispatched. Once the order enters the processing or shipping stages, cancellations may not be possible. We appreciate your cooperation in following these steps to ensure a smooth cancellation process.
Exceptions to Cancellations
While we aim to honor cancellation requests, certain exceptions may apply. Custom or personalized products may not be eligible for cancellation once production begins. Additionally, orders that have been processed, packaged, or shipped cannot be canceled.
Items purchased during special promotions, clearance sales, or limited-edition releases may have unique cancellation terms, which will be outlined at checkout. Please review the product details and associated terms carefully before finalizing your purchase to understand any applicable restrictions. If you have any questions, our customer support team is available to help clarify any concerns.
Legal Disclaimer
While we strive to maintain transparency in our cancellation policy, please note that it is subject to change without prior notice. We make every effort to keep the information on our website accurate and up to date, but we cannot guarantee that all details are error-free or current. By using our website and services, you acknowledge and agree to release us from any claims arising from discrepancies in the information, including our cancellation policy.
We reserve the right to cancel any order at our discretion, particularly in cases where an order violates our terms of service or appears fraudulent. In case of any inconsistency between the information on our website and other communication, the details on the website will prevail. By placing an order with us, you agree to comply with our cancellation policy and terms of service.
If you have any questions or concerns regarding this policy, please feel free to reach out to our customer support team before completing your purchase.