RETURN AND REFUND POLICY  

Introduction 
 

At Cartstream Tech, we are dedicated to delivering a hassle-free shopping experience tailored to your needs. However, we understand that there may be occasions when a return or refund is necessary. Our Refund Policy is designed to ensure the process is straightforward, transparent, and customer-friendly. 
 

Return Eligibility 
 

To qualify for a refund, items must meet the following conditions: 
 

• Items must be in their original, unused condition. 
• All tags and packaging must remain intact. 
• A return request must be initiated within 48 hours of receiving your order. 
• Please ensure that you adhere to these guidelines to facilitate a smooth return process. 
   

Non-Refundable Items 
 

For reasons related to hygiene and personalization, certain products are not eligible for returns or refunds. These include: 
 

• Intimate wear (e.g., lingerie, undergarments). 
• Accessories (e.g., earrings, hair accessories). 
• Customized or personalized products specifically tailored to your preferences. 
• We appreciate your understanding and cooperation in maintaining the integrity of our hygiene standards. 
   

How to Begin a Return 
 

Initiating a return is quick and easy: 

• Log in to your account on our website. 
• Go to the "My Orders" section. 
• Select the item you wish to return and click on "Request Return." 
• Provide the reason for return and upload any supporting documents or photos if necessary. 
  
  Once your return request is submitted, our customer support team will review the details and provide you with the next steps to complete the process efficiently. 

Refund Procedure 
 

After receiving your returned item, our team will conduct a thorough inspection to ensure it meets our return criteria. 
 

You will receive an email notification regarding the approval or rejection of your refund request. 

If approved, your refund will be processed within 5-7 business days. 

Refunds will be credited back to the original payment method used during the purchase. Please note that processing times may vary depending on your banking institution. 

Questions or Concerns? 
 

Your satisfaction is our priority, and we’re here to help! If you encounter any issues or have questions regarding returns, refunds, or our policies, please reach out to our support team at: cartstreamtech@gmail.com 
 

We are committed to ensuring your shopping experience remains smooth, enjoyable, and worry-free. 
 

Thank you for choosing Savvystylesz — where style meets convenience!